Forrester Research recently released its TECH TIDE report on Digital Workspace Technology. Digital Workspaces are an essential part of Employee productivity in the modern business landscape. With Employee Experience (EX) and Customer Experience (CX), Forrester research looks at how technology delivers on productivity and happiness of the two distinctive groups. Needless to say, that EX directly influences CX. The essential metric for both areas (EX and CX) is Technology Experience, which is the basis for enhancing productivity, delivering top-notch Customer Experience and therefore driving growth and revenues.
Find the right mix of mature and emerging technologies.
The IT professionals (Infrastructure & operations) are always walking a fine line between ensuring security and compliance while maximizing the productivity of increasingly demanding employees. Balancing security, mobility and scalability lead to a mix of several technologies. The challenges of IT Pros are very unique to the company. Finding the right mix of emerging and mature technologies is essential to delivering an end-to-end solution.
Some of the technology categories are:
- Desktop Virtualization and End-user computing:
- Application Virtualization
- Application Layering
- Virtual Desktop Infrastructure
- Session-hosted desktops – Terminal Services
- Desktop-as-a-Service (Cloud Desktops)
- Unified Endpoint Management (UEM)
- Mobile Device Management (MDM)
- Privileged Identity Management (PIM)
- Endpoint Security
- Unified App Stores
- Mobile Application Management (MAM)
The technologies that have been investigated make up the pillars of the digital workspace. The mix of cloud-based services with on-premise technology is a common theme that can be seen in the industry. While VDI is a matured technology stack with enterprise customers, Desktop-as-a-Service is a service that is selectively chosen to add flexibility and scalability.
Desktop Virtualization is alive and well.
The greatest value can be achieved when building an integrated solution. In terms of Desktop Virtualization, the best way to achieve this is to build on a technology platform that is available across on-premise VDI, Cloud-based DaaS and is open to most of the other technologies that build the Digital Workspace. Only 3 vendors globally have a technology stack for both, VDI and Cloud Desktops.
Among these three, tocario delivers the only solution that has a unified technology and management platform across on-premise and cloud based installation. Apexo combines the robustness of on-premise VDI with the advantages of the cloud. Features like Freemium licensing for small installations, pay-per-use billing, self-service and multi-tenancy capabilities are all available for on-premise and hosted installations.
The drawbacks of traditional on-premise VDI are a thing of the past. No significant upfront infrastructure investments or maintenance and management costs. Start small with a single node VDI Server and scale into a high availability cluster any time.
That way Desktop virtualization with Apexo can bring you the flexibility of on-demand desktops that scale along with your business needs, with all the robustness, security and performance of a mature VDI technology.
Sample vendors across all categories include:
Apperian, Amazon (AWS), Carbon Black, CA Technologies, Centrify, Cisco, Citrix, Dell, Dizzion, Flexera, Frame (Nutanix), IBM, Ivanti, Kaspersky Labs, Liquidware, Matrix42, Microsoft, Micro Focus, MobileIron, Numecent, Okta, Oracle, Parallels, Quest, Red Hat, Sophos, Symantec, TeamViewer, Teradici, tocario, Trend Micro, VMware, Workspot….
Underlined vendors are your VDI & Cloud Desktop technology choices. See a comparison here.